Terms of Use

Last Updated: 10 June 2026

Welcome to the Calibrax website https://www.calibrax.ai/ (the "Website").

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY SO THAT YOU ARE AWARE OF YOUR RIGHTS AND OBLIGATIONS TOWARDS CALIBRAX AI SDN BHD (REGISTRATION NO. (202501012009 (1613423-P)) IN MALAYSIA, AND ITS RELATED COMPANIES, SUBSIDIARIES, AND AFFILIATES (INDIVIDUALLY AND COLLECTIVELY, "CALIBRAX", "WE", "US" OR "OUR") IN RESPECT OF THE ACCESS AND USE OF THE WEBSITE, APIS, AND/OR SERVICES PROVIDED BY US.

BY ACCESSING THE WEBSITE, USING THE SERVICES, AND/OR REGISTERING FOR AN ACCOUNT WITH US, YOU GIVE YOUR ACCEPTANCE OF AND CONSENT TO THESE TERMS OF USE, WHICH SHALL INCLUDE THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR LINKED HERETO AND/OR IMPOSED BY US FROM TIME TO TIME. YOUR ACCEPTANCE OF THESE TERMS OF USE SHALL CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN CALIBRAX AND YOU AS THE USER. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, IN WHOLE OR IN PART, PLEASE DISCONTINUE ACCESSING AND USING THE WEBSITE, ACCOUNT, AND/OR SERVICES IMMEDIATELY.

References to 'you', 'your' and 'yours' are references to the person(s) or corporate entity accessing this Website. The headings herein are inserted for reference only.

General

Please direct any questions which you may have concerning these Terms of Use to our team: Email: [email protected]

The information, material, functions, and content provided on this Website and the Terms of Use specified herein may be changed from time to time with or without notice at Calibrax's absolute discretion. However, where the variation or change is, in our sole opinion, of a substantial nature and materially affects your access to this Website, we shall notify you of such variation or change by giving you seven (7) days prior notice by display on our Website or by such other mode as we deem fit, unless we are unable to do so due to circumstances beyond our reasonable control. Your continued access to this Website subsequent to such variation shall be deemed as your agreement and binding acceptance of the same.

You acknowledge that you have read this Website's Privacy Notice, and agree to those terms and conditions.

Your Conduct and Acceptable Use

Your access to this Website and our Services shall at all times be in compliance with any guidelines, directions of Calibrax, or any law, regulations, or legislation as may be applicable. You agree that you shall not abuse or misuse this Website or the Services herein, in any way.

Without prejudice to the generality of the foregoing, you shall not, nor assist any other person to:

  • Hack into, circumvent security measures, or obtain unauthorised access to this Website, our APIs, or any underlying AI models or software.
  • Interfere with the access and use of the Services by others, or disrupt the security of our network resources (e.g., Denial of Service attacks).
  • Carry out or transmit communication, information, or materials which adversely affect our rights, are morally offensive, or are otherwise against the law.
  • Reverse engineer, decompile, disassemble, or extract any of our proprietary AI models, source code, or algorithms.
  • Use automated systems, bots, or web scrapers to extract data from the Website or Services for the purpose of training competing machine learning or AI models.
  • Abuse API rate limits or utilise the Services in a manner that places an unreasonable burden on our infrastructure.

If at any time you discover or suspect that any of these activities have taken place, you must notify us immediately.

We may, but are not obliged to, continuously monitor or review your access to this Website or use of the Services. If we know or have reason to believe that there has been any unauthorised transaction, misuse of the Website, or violation of any law or regulation, we may (i) block or suspend your access to this Website or Services immediately without assigning any reasons or giving prior notice, and (ii) report the misuse to any relevant authorities.

Intellectual Property Rights

All text, graphics, images, software, AI models, algorithms, code, APIs, video, or other multimedia work or any combination thereof available on this Website and through our Services are at all times protected by copyright, trademarks, service marks, and any other applicable Intellectual Property or proprietary rights, all of which are the exclusive property of Calibrax and, where applicable, third-party proprietors.

No right or licence is given to any party accessing this Website to download, reproduce, reverse-engineer, or use any such content without explicit written permission. No trademark or service mark displayed on this Website may be used as a link to any other site unless establishment of such a link and use of such mark is approved in advance by Calibrax in writing.

While you may download one (1) copy of the public Content for your personal and non-commercial use (subject to you maintaining all relevant copyright and proprietary notices intact), you agree that the Content on the Website may not be reproduced, copied, transmitted, published, adapted, distributed, displayed, licensed, or used in any manner without our prior express consent.

Confidential Information & Privacy

It is our policy to respect the privacy of any information disclosed by you in connection with your access to this Website and use of the Services ("Confidential Information"). Accordingly, we will neither edit nor disclose your Confidential Information unless we are required to do so in accordance with any laws or regulations, to protect our rights and property, to enforce any provision in these Terms of Use, or as provided for in any Master Services Agreement governing products taken up by you.

Further information on how we value your privacy and safeguard your Personal Information in compliance with the laws of Malaysia is provided in the Calibrax Privacy Notice, which is incorporated by reference into these Terms.

Links to Other Sites

Where we provide hypertext links to other locations on the Internet, such is done for information purposes only. No endorsement or approval of any third parties or their advice, opinions, information, products, or services is expressed or implied. We are not responsible for the content of any other websites linked to or from this Website. Following links to any other websites shall be at your own risk, and we shall not be liable for any damages in connection with linking.

Disclaimer of Warranties and Liabilities

Whilst we will use our reasonable endeavours to ensure the accuracy, availability, correctness, and completeness of the information and materials contained on this Website, all information, services, software, and AI outputs are provided strictly 'as is' and 'as available' for your information and reference only.

AI Outputs Disclaimer: You acknowledge that machine learning and artificial intelligence models are probabilistic and may occasionally generate incorrect, inaccurate, or unintended outputs ("hallucinations"). Calibrax expressly disclaims liability for any business, financial, or operational decisions made by you based on the outputs generated by our AI Services.

Calibrax does not warrant the accuracy, adequacy, or completeness of such information and expressly disclaims liability for errors or omissions. No warranty of any kind, implied, express, or statutory, including but not limited to warranties of non-infringement of third-party rights, merchantability, fitness for a particular purpose, and freedom from computer viruses, is given in conjunction with this Website or our Services.

We will not, at any time, be liable to you or any other person for any damage or loss whatsoever suffered or arising from any interruption to or unavailability of this Website, the Services, or from any delay or error in transmission due to our grossly negligent act or omission.

Security of Messages

Messages sent over the Internet cannot be guaranteed to be completely secure as they are subject to possible interception, loss, or alteration. We are not responsible for them and will not be liable to you or anyone else for any damages in connection with any message sent by you to Calibrax, or sent by Calibrax to you over the Internet.

Indemnity

You hereby irrevocably agree to indemnify and keep Calibrax indemnified from all liabilities, claims, losses (directly or indirectly), and expenses, including any legal fees on a full indemnity basis, that may be incurred by Calibrax in connection with or arising from:

  • Your misuse of this Website, APIs, or Services;
  • Your breach of these Terms of Use howsoever occasioned; or
  • Any intellectual property right or proprietary right infringement claim made by a third party against Calibrax in connection with your use or misuse of the Website or Services.

Miscellaneous

No Waiver

The failure of Calibrax to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

No Granting of Rights

Any rights not expressly granted herein are reserved.

Severability

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to any law, the invalid and unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, without invalidating any other provisions herein.

Governing Law & Jurisdiction

Notwithstanding the place or places from which you gain or attempt to gain access to this Website and/or the Services, you agree that these Terms of Use, your performance and conduct, and any disputes arising in relation to such access or use will be governed by and construed in accordance with the laws of Malaysia. You agree to submit and be bound by the exclusive jurisdiction of the Courts of Malaysia.